Customer Service Administrator

Delivering Goods For The Good Of All™ - Trinity Rail

Trinity Rail is hiring a Clerical Administrator at our Fort Worth Plant.

Our products are an integral part of the supply chain that helps fuel our lives and our economy. Over the last 85 years, Trinity Industries has grown to over 6,000 employees strong with the common purpose of Delivering Goods, For the Good of All
.

The Clerical Administrator provides administrative project or process support to relieve and assist department/plant managers or staff of administrative details and duties. Responsibilities may include general department duties such as data entry and executing and reporting on research and data analysis projects. Interacts with company personnel at all organizational levels. May be required to perform duties of a critical or confidential nature.

• Load work instructions into the information centers and maintain paper and electronic records
• Update RailCarRX and TAS production tracking systems
• Pull customer approvals, shopping instructions, and scopes of work from TAS
• Update car component information in Railinc
• Backup to certificate entry in RailCarRX
• Create folders for inbound railcars and submit Bills of Lading for outbound railcars
• Obtain customer approval and invoice finished product to meet monthly goals
• Review Quality Assurance documentation
• Validate production documents for accuracy
• Additional duties as assigned

• High School diploma preferred with 2-4 years of related experience
• Must be highly proficient with MS Office Professional Suite (i.e. Outlook, Excel, Word, and PowerPoint, TEAMS)
• Strong interpersonal and customer service abilities
• Must be detail oriented, highly organized, and able to work in a fast-paced environment
• Possesses excellent grammar, verbal and written communication skills
• Proficient with time management and meeting deadlines

Trinity Industries, Inc., and its subsidiary or affiliated companies (hereinafter “Trinity”) are committed to equal employment opportunity. It is our policy to consider candidates for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, or veteran status.

Trinity participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Trinity is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to  This email address should only be used for accommodations and not general inquiries or resume submittals.