Administrative Assistant

Airport Freeway Headquarters
4200 Airport Fwy
Fort Worth, TX 76117, USA

• Travel Required :
  Yes

Job Title: Administrative Assistant

Locations: 4200 Airport Freeway, Fort Worth Texas

Salary: Basedon Experience

Work Hours: FT(40 Hrs. per Week) Monday through

Friday, 8:00 A.M.

- 4:30 P.M.

Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD, and 401(k)

General

Job Duties:

Serve as a primary point of contact for consumers, vendors, and walk-in visitors, providing retail customer service support through in-person, telephone, and electronic communications. Handle incoming calls to the Retail department, respond to inquiries, and direct matters to appropriate personnelwhilemaintainingaccuraterecords and logs for reporting and audit purposes. Prepare,distribute and track communications, announcements, and updates for Donated Goods and Retail management teams to ensure alignment, clarity, andtimelyexecution of initiatives.

Complete andsubmitmonthly sales requests related to leases and other recurring financial or operational reporting needs. Prepare materials, reports, andlogisticsfor monthly leadership and management meetings and training materials for new and/or promoted store managers aimed at enhancing skills and knowledge within the Donated Goods and Retail (DGR) department. Focus areas include leadership, customerserviceand strategic planning. Actas the Learning Management System Administrator by monitoring, tracking, and verifying completion of required DGR progressive pathways training to confirm employees meet promotion eligibility requirements.

Ensuretimelycompletion of required Agency compliance training by tracking progress through LMS reporting, proactively communicate completion status, gaps, or outstanding requirements toappropriatestakeholdersand confirm training accuracy through the LMS. Partner with designated departments to schedule required training sessions for new store managers across assigned functional areas.

Provide technicalassistancefor marketing and communication platforms including

TruDigitaland in-store radio systems, coordinating service calls, replacements, and issue resolution. Submit and Collect “You’ve Been Caught Doing Something Good” content to CE/DGR.Act as a liaison between Community Engagement and Donated Goods/Retail departments, supporting cross-functional initiatives and communication. Complete annual signage audits and coordinate signage needs for stores and Attended Donation Centers (ADCs). Support Community Engagement events, including fundraising and employee engagement initiatives, through planning, coordination, and on-site assistance.

Provide operational support for the Good Pop Shop merchandise program, including employee orders, payment tracking, restocking, and creation of graphics or themes when needed.

Assist the President/CEO in the effectiveutilizationof their time and energies by providing administrative and technicalassistancethrough scheduling appointments, meetings, typing documents/correspondence, travel arrangements, and screening telephone calls and visitors with appropriate disposition. Provide executive-level administrative support. Responsibilities include reserving conference rooms, coordinating logistics, and preparing agendas, materials, and follow-up documentation, processing invoices in Workplace while ensuring accuracy and timeliness,assisting with credit card reconciliation reports, review transactions for accuracy, andassistingexecutive leadership with expense documentation and compliance.

Maintain online VP, Board Room, Conference Room calendars, certified mail accounts, direct mailroom/post office activity,operate& manage the postage machine and serve as the administrator for the Goodwill International “My Goodwill”website. Coordinate activities, as necessary, between departments including ordering food/catering for internal meetings (Leadership, tours,etc.) Issue Certificates of Insurance (COIs) through the insurance website upon request andmaintainproperdocumentation. Maintain office organization and ensure supplies and resources are adequately stocked and available.

Other duties as assigned

Skills/…