Specialist , Administrative Support, Student Health Services

Specialist I, Administrative Support, Student Health Services

Department: NW Student Accessibility Res

Campus

Location:

Northwest Campus

Employee Classification: CLR
- Clerical

Position Type: FT
- Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $37,900

Work Hours: Monday
- Friday, 8:00am - 5:00pm. Flexibility is required, as occasional evening and weekend hours may be necessary based on department needs.

Remote Eligible: This position is not eligible for remote work

Reporting to the assigned campus leader, this role is responsible for providing routine clerical, administrative, and project support to its assigned department(s). This position may serve as the primary point of operational and administrative contact for internal and external constituencies.

• Essential Performance Requirements:
  • Provides clerical/secretarial support
  • Performs basic administrative procedures
  • Performs basic, unit-specific tasks
  • Maintains unit records
  • Answers phones and runs front desk
  • Schedules appointments and maintains calendars
  • Distributes and sends mail
  • Prepares and creates memos, emails, invoices, etc.
  • Performs assigned duties
• Service Excellence:
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
  • Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
  • Supports the mission, values, goals, and principles of the College
• Supervision:
  • Works under the general supervision of assigned department leadership
• Performs other related tasks as required

Required

Minimum Qualifications:

• High School diploma or GED
• One (1) year of working experience related to the Essential Performance Requirements

Preferred Qualifications:

• Associate's degree
• One (1) year’s working experience in a college or university setting related to the Essential Performance Requirements
• At least one (1) year’s working experience with Canvas
• At least one (1) year’s working experience using Microsoft Excel for data entry, tracking, and reporting
• At least one (1) year’s working experience supporting virtual events or webinars, including chat monitoring, posting links, managing attendees, and tracking participation metrics (e.g., event sign‑ins, spreadsheets, reporting)
• At least one (1) year’s working experience coordinating event logistics, including room reservations, materials, and communication with partners

• Skilled in excellent customer service and interpersonal relationships
• Ability to work effectively in a collaborative environment
• Ability to think critically to effectively solve and communicate problems in a fast‑paced environment where the demands for work are varied and unpredictable in scope and volume
• Ability to use computer applications and enterprise systems, including proficiency with the Microsoft Office suite and the Microsoft 365 platform
• Ability to prioritize multiple tasks and meet deadlines with minimal supervision
• Ability to perform and prioritize multiple tasks seamlessly while exhibiting strong attention to detail and organization

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.