Production Assistant, Technical Operations

Production Assistant, Base Technical Operations

Posting

Start Date:

6/20/26

Location: DFW Hangar 5 (Delta Hgr) (DFW-HGR5)
Cities: Fort Worth - TX
Requisition : 85880

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family to travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Base Maintenance Team within the Integrated Operations Division.
• Responsible for providing clerical administration support for Maintenance Base employees.

• Develop and maintain various department reports, including weekly headcount reports.
• Support all aspects of Work Brain maintenance, including time coding, shift schedules, maintain current crew lists, process overtime, shift swaps, and vacation with union bid lists, etc.
• Maintain confidential employee files, field trip and overtime records using Work Brain database and/or Staff Admin.
• Provide front desk telephone coverage, including inquiries.
• Greet and direct base employees and external visitors.
• Maintain office supplies inventory and initiate department supplies order when necessary.
• Submit transactions for computer and system access and password resets.
• Sort and file data and correspondence; interact with all levels of management and shop employees.
• Type 25–49 wpm.
• Must be able to work any shift, including nights and weekends.

• High School diploma or GED equivalency.
• Office experience.

• N/A

• Knowledge of Microsoft Office (Word, Excel, Outlook, etc.).
• Knowledge of RES, DECS, Sabre, IMS, View Direct, SmAArtbuy, I-Payables and Work Brain.
• Ability to prioritize and organize work functions effectively.
• Exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact.
• Ability to prepare correspondence and format reports.
• Ability to track, coordinate, and oversee several projects simultaneously with minimum supervision.
• Ability to maintain confidentiality, including payroll information.
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA). (If applicable)
• Ability to secure appropriate airport authority and/or Customs security badges. (If applicable)

• Travel Perks:
  You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits:
  
  On day one, you’ll have access to health, dental, prescription, and vision benefits to help you stay well. Additional benefits such as virtual doctor visits, flexible spending accounts, etc.
• Wellness Programs:
  Resources and support to help you become your best self.
• 401(k) Program:
  Available upon hire; employee contributions after one year (depending on workgroup).
• Additional Benefits:
  Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more.

Our culture embraces inclusion and diversity. Our 20+ Employee Business Resource Groups connect team members to our customers, suppliers, communities, and shareholders. We aim to create an inclusive work environment where every team member can reach their full potential and meet the needs of our diverse world. Are you ready to feel pride and satisfaction as part of keeping the largest airline in the world running smoothly?

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business.

American Airlines, Inc. fully considers all qualified applicants, including those with a criminal history.

©2025, American Airlines, Inc.