Administrative Assistant

We are seeking a highly organized and motivated Restoration Administrative Assistant to support our fast-paced restoration operations team. This role is ideal for someone who thrives in a dynamic environment, has excellent attention to detail, and can manage multiple priorities while providing exceptional customer service.

The Restoration Administrative Assistant will be responsible for providing administrative support to our restoration team, assisting with customer communications, maintaining job documentation, and helping ensure projects move smoothly from start to finish.

• Answer and direct incoming phone calls professionally and courteously
• Provide outstanding customer service to clients, vendors, and team members
• Assist with scheduling appointments, inspections, and project-related activities
• Maintain accurate job files and documentation
• Enter and manage data within company software systems
• Prepare reports, forms, and correspondence as needed
• Assist with invoicing, collections, and general office administration
• Coordinate with field personnel to ensure timely communication and project updates
• Support daily office operations and special projects as assigned.

• Bilingual (English/Spanish) preferred
• Previous office or administrative experience required
• Strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong organizational and time‑management abilities
• Exceptional attention to detail and accuracy
• Ability to prioritize tasks and work effectively in a fast‑paced environment
• Must possess a strong sense of urgency and follow‑through
• Experience in the restoration, construction, or service industry is a plus

The ideal candidate is dependable, proactive, customer‑focused, and able to handle multiple responsibilities while maintaining accuracy and professionalism. We are looking for someone who takes pride in their work, communicates effectively, and helps keep our operations running efficiently.

• Competitive pay based on experience
• Opportunities for growth and advancement
• Supportive team environment
• Comprehensive benefits package (if applicable)

Apply today and become an important part of a team dedicated to helping customers recover from property damage and return to normal as quickly as possible.