Office Assistant, PT

Career Opportunities with Southwestern Baptist Theological Seminary

Reports To
:
Director of Language Programs

Date
: 12/10/2024 Last Revision

The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College, possess a clear understanding of Southern Baptist heritage and culture, and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message.

Since duties of this position require the employee to represent the Seminary to prospective and current students, candidates must abide by the Seminary bylaws, the Employee Handbook, and the current edition of the Baptist Faith and Message as a condition of employment.

The Office Assistant provides secretarial and clerical support to the Director of Language Programs. This position serves as the liaison between students and different offices (Finances, Registrar, Admissions, Campus Technology).

• Coordinates communication between students and different offices (Registrar, SFS, Admissions, CT).
• Provides student care, answering questions and helping students solve problems.
• Provides guidance to students about different processes (registration, tuition payments, opening tickets, etc.).
• Provides Canvas support for faculty and students.
• Helps to coordinate class rotation with faculty.
• Perform additional tasks and responsibilities as assigned to support the team and institutional goals.
• Helps to promote the Portuguese MTS.
• Demonstrates commitment to personal and professional growth in leadership and ministry effectiveness.
• Handles sensitive and confidential information with discretion.
• Performs other related duties as assigned and specific to area of responsibility.

• Experience in higher education processes and support strategies preferred.
• Fluency in bilingual speaking abilities (English, Spanish, Portuguese) is required.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Strong work ethic and initiative; ability to operate with minimal supervision.
• Exemplary social skills with an ability to be a part of and contribute to a collaborative team and demonstrate love and appreciation for cross-cultural interaction.
• Excellent written and verbal communication skills and the ability to clearly and simply articulate the value propositions of SWBTS.
• Proficiency with Microsoft Office Suite and Canvas LMS required; experience with higher education software (e.g., SEVIS, Colleague, Slate), cloud-based communication software (Zoom), and data management software (CRM databases) preferred.
• Ability to provide proof of Work Authorization in the U.S. and proof of identity.
• Successful completion of background check, MVR, and credit check may be required.

• Office Environment - May be required to reach above shoulder level for organizational tasks (e.g., retrieving files from upper shelves), bend, stoop, or reach to access lower or upper shelves.
• Ability to sit and stand for extended periods of time and move about to the office to interact with other staff members.
• Ability to use a computer and near-visual acuity in reading written documents and statistical data.
• Exchanges information by telephone, computer, in writing and in person.
• Ability to traverse campus for meetings and talk to groups while doing so.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Southwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.