Information Receptionist (OA)

Summary

This announcement is open to current or former federal employees and specific hiring authorities. For more information on the Department of Justice and the United States Attorneys' Offices, visit http://(Use the "Apply for this Job" box below). As needed, additional positions may be filled using this announcement.

Help

• Receiving incoming telephone calls and visitors entering the office to provide necessary information and establish contacts with appropriate departments.
• Responding to internal and external inquiries, providing general information regarding office programs.
• Receiving, reviewing, and distributing incoming and outgoing mail.
• Coordinating with office staff to ensure coverage of daily operations.
• Monitoring and maintaining miscellaneous data files.
• Maintaining adequate levels of mailing and shipping supplies.
• Assisting with other administrative functions as assigned by the supervisor.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Help

• You must be a United States Citizen or National.
• You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
• You may be required to complete a probationary or trial period. See  Additional Information  for specific details.
• Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
• You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
• Time-in-Grade:
  Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement
• A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.

To qualify for the position of Information Receptionist (OA), at GS-0304-4, you must meet the basic qualification requirements listed below.

GS-4: To be eligible at the GS-4 level, you must meet at least ONE of the following conditions, as defined below:
General Experience, Education, OR a combination of Education and Experience.

General

Experience:

General Experience is defined as experience performing various clerical/administrative duties in support of the operation of an office. Examples of general experience include: receiving telephone calls and visitors to the office; responding to inquiries and providing general information; utilizing word processing applications and other software to input, organize, share, and access information.

Education: Successfully completed two years of education above the high school level.

Combination Experience and Education Successfully completed education above the high school level and general experience may be combined to meet the qualification requirements at the GS-04 grade level. To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%);

finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%). To be qualified, you must type at least 40 words per minute based on a 5 minute sample with three or fewer errors. (A typing test may later be required.)

You MUST meet all qualification requirements, including time-in-grade, by the 08/13/2026 of this announcement.

Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.

After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement 08/13/2026 to complete the assessment as this assessment is part of your application.

If you are relying on your education to meet qualification requirements, please see the statements below.

Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education, in order for it to be creditable towards your qualifications. Therefore, provide only the attendance and/or degrees from accredited institution.

FOREIGN

EDUCATION:

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to…