Academic Program Specialist

Job Summary

The Academic Program Specialist is responsible for providing support to the Dean and Associate Dean of Graduate Studies and Research for Add Ran College and to the Director of the Master of Liberal Arts Program by serving as the graduate program coordinator for the college, coordinating activities, supporting curricular initiatives, and facilitating objectives.

• Assists with all program administration for the Master of Liberal Arts (MLA) Program, including supervision of student workers.
• Acts as the point of contact for MLA graduate admissions by educating graduate students about admission policies and procedures; guiding prospective graduate students through the admissions process, maintaining application files, gathering information on graduate inquiries and maintaining databases for mailings and communications.
• Facilitating financial aid awards and human resource documents for financial aid delivery for Add Ran graduate students in all programs; providing secondary advising support for graduate students.
• Communicates with graduate students regarding graduation deadlines and requirements.
• Manages public relations by greeting students in person or on the telephone; answering or referring inquiries; providing information and assistance regarding program functions.
• Assists with course scheduling for various programs.
• Coordinates program events by scheduling appointments, making travel and meal arrangements, and scheduling class visits.
• Completes special projects by creating and updating college web content; producing and editing publications; working collaboratively with college marketing specialist to ensure timely and relevant content per college initiatives.
• Monitors expenses by gathering and reporting budget information, facilitating and monitoring reimbursements for faculty and students. Communicates with faculty and students about required procedures and forms.
• Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics securely across multiple platforms. (e.g. MS Office, Box, Canva, Eventbrite)
• Organizes work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing program procedures and telecommunications; updating records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Provides occasional administrative and operational support for projects related to faculty development.
• Assists with program administration of the New Faculty Mentoring Program.
• Serves as backup for other Academic Program Specialists during planned and unplanned absences and collaborates broadly on college-wide initiatives and special projects to support the College’s strategic and operational goals at all levels.
• Supports the syllabus review process, the ASRACS Research and Creativity Symposium, and other various undergraduate programming.
• Performs other related duties as assigned.

• Bachelors’ degree and 2 plus years’ program coordination experience.

OR

• High school diploma or GED and 6 plus years’ program coordination experience.

• None

• None

• Modern Campus CMS, Microsoft Excel, and/or Microsoft Word certifications.

• Knowledge of customer services techniques.
• Knowledge of strong people and organizational techniques.
• Knowledge of research techniques.
• Knowledge of interpersonal communication techniques.
• Knowledge of department specific computer…