Meetings and Events Coordinator

How does this role impact First Command?

As the Meetings and Events Coordinator, you will plan, coordinate, and execute corporate meetings, conferences, trade shows, training programs, and special events from concept through completion. This role is responsible for managing multiple events simultaneously while delivering exceptional service, seamless logistics, and successful event outcomes. You will collaborate with internal stakeholders, vendors, and venue partners to arrange accommodations, transportation, catering, meeting space, and related event services, ensuring an outstanding attendee experience through proactive planning, attention to detail, and a customer-focused approach.

Serving as a trusted partner to internal clients and corporate guests, you will communicate effectively with audiences at all levels of the organization and support the Associate Director, Meetings & Events in the planning and execution of key enterprise events, including Sales Summit, Advisor Awards Conference, Circle of Excellence, and Spring and Fall Workshops. The ideal candidate thrives in a fast-paced environment, successfully balancing competing priorities, adapting to changing business needs, resolving challenges with professionalism, and maintaining a high standard of execution under pressure.

What will the employee do in this role?

• Plan, coordinate and execute corporate meetings, conferences, training programs, workshops, and special events from inception through completion
• Ensure clear delivery expectations are established with stakeholders and clients for each event
• Coordinate meals, hotel rooms, ground and air transportation
• Maintain detailed event timelines, schedules and logistics plans
• Coordinate meeting room setups, audiovisual requirements, signage, and onsite event execution
• Prepare room set up with Property Management and event venues
• Prepare BEO’s with event venues
• Respond in a timely manner to all incoming calls and e-mails regarding meetings and events
• Act as a backup for the other members of the meetings and events team
• Assist meetings and events team with annual conferences administrative tasks – Sales Summit, Advisor Awards Celebration, and Circle of Excellence
• Manage event registration system (Cvent), attendee communications, and reporting to ensure seamless participant experience
• Assist the Manager with administrative tasks as required
• Coordinate trade shows participation and execution; including staffing, facilitates, on-site booth set up, and logistics
• Monitor event budgets, process invoices, reconcile expenses and maintain accurate financial records
• Maintain exception customer service while interacting with executives, employees, field advisors and external partners
• Track event metrics, gather attendee feedback, and provide post-event reporting and recommendations for future improvement
• Support multiple simultaneous meetings and/or events while meeting deadlines and maintaining attention to detail
• Maintain compliance with company policies, travel guidelines, and event management procedures

What skills and qualifications do you need?

Education

• High school diploma or equivalent required; associate’s or bachelor’s degree in hospitality, Event Management, Business Administration, Marketing, or related field preferred

Work Experience

• Minimum 3-5 years of professional experience in event planning, meeting management, hospitality, administrative support, or a related field

Certifications

• Certified Meeting Professional (CMP) certification preferred but not required
• Commitment to ongoing professional development in meetings, events, or hospitality industry is encouraged

Required Knowledge, Skills, and Abilities

• Exceptional interpersonal, communication, and customer service skills, with the ability to build…