Client Services Junior Business Analyst

About Us:

Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Working at Mercedes-Benz Financial Services is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee‑centric environment. We're a global company that not only offers best‑in‑class products to our customers but also best‑in‑class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity‑rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:

• Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
• Vacation time plus fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes‑Benz Employee Lease Program
• Outstanding medical, dental, and vision insurance, employer‑paid short and long term disability plus on‑site exercise facilities
• Generous paid Family Leave Programs - Six Weeks for New Parents;
  Adoption Expense Reimbursement Programs - up to $6k per child
• Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business‑related coursework
• $6k for undergraduate
• $8k for graduate

The Junior Business Analyst will be responsible for supporting the Business Analyst in the Client Services department. Will support all functional areas within Client Services. Responsibilities also include interacting with key users to support the analysis and reporting needs within Mercedes‑Benz Financial Services including production, ad‑hoc, and manual reporting. Responsible for assisting the Business Analyst with analyzing supported department's information needs and making recommendations to management regarding solutions to business problems and areas where efficiency can be increased.

Responsible for working with the Business Analyst and Data Steward for identifying enhancements to the reporting environment (MORIS Data Mart , Remarketing Data Mart, Data Warehouse) by following formal system development methods.

• Quality Control:
  • Review daily, weekly, and monthly manual reports produced by DIAA Reporting Analysts and Business Analyst Team for accuracy and resolve issues as needed
  • Publish the reports to customers based on the distribution lists. (5%)
• Scope:
  • Work with Business Analyst to review customers' reporting requests and determine how to translate the requested report into a physical form, which includes defining the measures, dimensions, and layout of the report. (15%)
• Customer Support:
  • Provide ad‑hoc reports and report development in a timely manner. Work with Business Analyst to assess the correct priority for requested items
  • Attend project meetings at a customer's request providing any analysis or other information required by the customer. (25%)
• Ad hoc Reports and Analytical Efforts:
  • Assess customers' requests and provide ad‑hoc reporting (using BI tools, which includes Cognos, Power Play, Access, SQL, and Excel) and analysis based on those requests. Work with Business Analyst to determine priority
  • Trouble shoot issues with report and data integrity as needed (25%)
• Support Data Insights & Advanced Analytics Team:
  • Assist with special initiatives/projects specific to related MBFS initiatives
  • Represent reporting during participation on key project initiatives
  • Work…