Senior Product Manager - Customer Facing Apps

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting,logisticscompanies in the U.S.? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.

With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like‑minded teammates, and seize limitless opportunities. By joining our all‑star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

At ITS,we see technology as a core enabler in delivering complex third‑party logistics services  continues to invest in transforming its applications and infrastructure to support business growth and set us apart in the marketplace. An increasing percentage of ITS tech spending is now allocated to innovation and system‑driven product solutions to rapidly leverage the following significant technology shifts to maximize business gain:

• Leverage public cloud to deliver elastic infrastructure for increased business agility, scalability, and resiliency.
• Use of the latest data analytics platform for informed decision‑making, driving business outcomes, and uncover new opportunities with data‑driven insights.
• Artificial intelligence (AI) and automation to improve efficiency and to speed up business processes and results.
• Digital applications to reinvent the workplace to boost employee productivity, agility, and digital dexterity through an engaging and intuitive work environment (employee experience).

We are seeking an experienced Product Manager . You will lead the development, enhancement, and management of logistics products that cater to the needs of the market. Working closely with cross‑functional teams, you will drive the strategic vision, product strategy, and execution to deliver innovative logistics solutions. Your role will involve deep market research, understand customer needs, and translate them into actionable product strategies while providing mentorship to junior product managers .

Essential activities include but are not limited to:

• Conduct comprehensive market research toidentifymarket trends, customer pain points, and competitor offerings in thelogisticsindustry.
• Analyze market data, customer feedback,user-journeyand industry insights toidentifynew product opportunities and make data‑driven decisions.
• Pitching product solutions to the leadership justifying the business case for tech roadmap prioritization
  
  Define the strategic vision, goals, and roadmap forlogisticsproducts, aligning them with business objectives and market needs.
• Collaborate with stakeholders to prioritize features, define requirements through effective PRDs, and create a clear and actionable product roadmap.
• Work closely with engineering and design teams to translate product requirements into well‑defined specifications and user stories.
• Lead the product development process, including sprint planning, backlog prioritization, and ensuring thetimelydelivery of high‑qualitylogisticssolutions.
• Develop comprehensive go‑to‑market strategies, including product positioning, messaging, pricing, and sales enablement materials.
• Collaborate with marketing and sales teams to drive successful product launches and support ongoing sales efforts.
• Monitor key product performance metrics, customer satisfaction, and market adoption toidentifyareas for improvement and optimization.
• Continuously gather customer feedback, market insights, and industry trends to refine and…