CRM Sales Enablement Specialist - Onsite

CRM Sales Enablement Specialist - Onsite (342535)

Job Number: 342535

Please note that this role is supporting a Sales team, not an IT team.

Bring your experience and ideas to this unique multi‑dimensional role at Bell where you will be responsible for supporting commercial aircraft sales and projects focused on growing commercial product sales.

When you join Bell Commercial Business, you will be responsible for leading the design, delivery, and administration of our customer relationship management platform Salesforce.

In this role, you will support revenue growth by managing Salesforce optimization, providing regional sales managers with actionable insights drawn from CRM data, and partnering with sales leadership to reinforce best‑practice execution.

You will collaborate with teams across the business to ensure the sales team is equipped with the skills and technology needed to excel in customer-facing roles, while driving data governance, continuous improvement, and impactful data visualizations.

• Manage, maintain, and enhance Salesforce to support daily sales workflows.
• Build, refine, and document Salesforce processes, fields, reports, and automations.
• Create dashboards in Salesforce to give leadership and reps visibility into pipeline, activity, and performance.
• Train new and existing sales reps on Salesforce usage, sales processes, and productivity tools.
• Support the rollout of new sales tools, features, and process updates, ensuring smooth adoption.
• Analyze sales data to uncover trends, gaps, and opportunities for process improvement.
• Evaluate new technologies, tools, or workflows that increase sales productivity and efficiency.
• Enhance sales and marketing efficiency by solving daily problem solving of local and global CRM roadblocks.
• Collaborate on sales, marketing, and business roadmap development including budgetary planning for tool development.

• Bachelor’s degree required. Degree in Business, Analytics, Marketing, or a STEM related field preferred.
• At least 2 years of direct experience in Customer Relationship Management (CRM) software required (Salesforce experience preferred).
• Demonstrated analytical thinking by using data to assess sales effectiveness, draw quantitative conclusions, and implement solutions quickly.
• Ability to integrate the objectives of regional sales strategy managers, segment specialists, and performance engineers to implement coordinated project plans.
• Strong verbal and written communication skills.
• Ability to build and maintain effective collaborative relationships as well as influence and partner with cross‑functional stakeholders.
• Proficient in delivering clear and engaging presentations.
• Ability to teach and coach others.
• Direct experience with CRM Salesforce administration and AI tool development preferred.
• Background in complex B2B sales environments with experience in building CRM technology roadmaps preferred.
• Familiarity and proven execution with data visualization tools (Power BI, Databricks, Salesforce Reporting) is preferred.

• 9/80 work schedule (off every other Friday)
• 80 hours of Personal Time Off (PTO)
• 120 hours of Vacation time
• 12‑13 paid holidays per year
• 6 weeks parental leave
• Competitive salary
• On‑site clinic, pharmacy, physical therapy, and licensed counselor
• Access to more than 11 Employee Resource Groups

NOTE:
Bell/Textron Relocation Assistance is NOT available for this role.

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee. Non‑U.S. persons selected must meet eligibility requirements for access to export‑restricted information.