Technical Senior Specialist

Technical Senior Specialist – Operations Support Center – Dallas, TX

• Review and finalize construction plans; maintain active day‑to‑day involvement with the OSC team.
• Track and resolve field tickets; ensure construction issues are resolved in a timely and complete manner.
• Lead execution risk assessments; develop Plan B solutions and ensure de‑risking process is completed with all required RFIs/ASI’s resolved promptly.
• Maintain a 30‑day runway without RFI delays.
• Monitor daily dashboard for trends that impact the construction plan; diagnose root causes and direct OSC resourcing and subcontractor performance realignment.
• Communicate OSC support for wet‑weather mitigation pre‑planning and its implementation.
• Utilize digital technology to review captured information and solve technical issues affecting the project.
• Track and complete the Day‑1 Startup checklist on NTP day.
• Create and manage a project‑specific submittal log; review and compare submittals, samples, and shop drawings with specifications, clarifications, and drawings; upload and track in Procore and ensure reviews occur within contracted consultant response times.
• Manage the RFI process: maintain an RFI urgency log, draft and submit RFIs, ensure prompt responses from consultancies, distribute RFI responses to relevant subcontractors, and inform the Commercial Lead of any cost implications.
• Ensure AHJ pre‑construction approvals: approve turnover phasing and sequencing, align fire‑inspector startup requirements with phasing and OPC plan, contract 3rd‑party consultation as required, and adopt 3rd‑party inspection plans.
• Support the CO review process: coordinate with the Site Construction Manager to verify change‑order work, manage disputes, and ensure change orders are reviewed, validated, and approved through Procore.
• Represent and advocate for JPI’s culture and guiding principles.

• Physical co‑location 5 days a week (Monday‑Friday).
• Work in close collaboration with the OSC team and Site Construction Manager.
• Maintain thorough knowledge of daily on‑site activities and daily operations.
• Provide regular communication with the Resource Lead on labor availability for project milestones.

• Bachelor’s degree in a related field.
• 3–5 years of business or professional experience, including non‑profit or government roles.
• Proven experience in an executive support or similar role.
• Excellent organizational, leadership, interpersonal and communication skills.
• Proficiency in MS Office and project‑management applications.
• Ability to handle confidential information with discretion.
• Physical ability to perform required job tasks.

• Competitive bonus program.
• 4 weeks paid time off for all new associates (prorated by hire date).
• 11 holidays and 8 early‑release days.
• Medical, dental, vision, and life insurance.
• 401(k) with company match up to 5%.
• Health savings account and flexible spending accounts.
• Paid parental leave.
• Paid volunteer time.
• Tuition assistance.
• Phone reimbursement.
• Associate referral bonuses.