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Senior Strategic Forecast & Capacity Planner
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-08
Listing for:
Remote Jobs
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Healthfirst is seeking a Workforce Enablement Senior Forecast Planning Analyst to lead forecasting quality, capacity planning, and performance oversight across a multichannel contact center environment, including internal operations and BPO partners.
The role owns end-to-end forecasting and capacity planning, translates demand into staffing strategies, monitors performance with KPIs, and provides data-driven insights to leadership for continuous improvement.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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