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Director, AI-Driven Customer Success & Digital Platforms
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-16
Listing for:
Vertex-Inc.
Full Time
position Listed on 2026-08-16
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Vertex is seeking a Director of Digital Customer Success Services to define and execute a scalable AI-powered strategy driving onboarding, adoption, renewal, and advocacy across the customer lifecycle.
The role leads intelligent automation, customer intelligence, and digital engagement programs, partnering with Product, Marketing, Data & Analytics, and Technology to deliver measurable outcomes and operational excellence.
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