MidMarket Project Manager

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through Ripple Match’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead.

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Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

With exemplary integrity and professionalism, acts as an integral part of the Workforce Solutions Mid Market Sales Team, Strategic Business Unit Team and Traditional Employment Service Team to accomplish the Insperity Mission and Vision. This role will take complete ownership of the project management of all applicable Business Performance Solutions (BPS) implementation projects, interfacing with the customer, Strategic Business Unit (SBU) Teams and Traditional Employment Service Teams for flawless execution.

Actions taken will be customer-focused and based on the customer’s BPS needs and choices, as determined during the consultative exchange between the customer and the Workforce Solutions, Mid Market team members.

• Consults with customers regarding their current and future BPS needs, including payroll and reporting needs. Advises customers regarding selection of the most appropriate systems to implement and implementation strategies. Translates specified requirements to SBU and Traditional Employment Service Teams.

• Strategizes with customer leadership on current processes and determines the vision and systems needed to develop executable, realistic and results-oriented service improvements.

• Maintains outstanding customer service standards as owner of the customer experience during implementation by conducting regular quality checks during and after implementation to ensure customer satisfaction and retention.

• Works as a liaison to build excellent relationships with internal service providers and ensures ongoing knowledge transfer to the Account Manager for customer support.

• Recognizes potential Insperity BPS opportunities during the implementation process. Works with the Traditional Employment Account Manager and Mid Market Business Performance Consultant to address customer needs with appropriate Insperity solution(s) in a timely manner.

• Leads cross-functional implementation project team. Manages and monitors multiple BPS implementation project efforts with customer, SBU Team and Traditional Employment Service Team members to ensure error-free payrolls during implementation.

• Schedules and leads regular meetings with the customer and SBU and Traditional Employment Service Team members to ensure continuous communication exchange, appropriate oversight of implementation project milestone progression and use of internal/external resources. Confers with internal stakeholders on areas for improvement.

• Completes BPS implementation projects as required.

• Adheres to the project schedule, solves day-to-day data/customer issues with minimal supervision, and answers questions related to…