Client Service Leader

Company Overview

Check out this video and find out why our team loves to work here!

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co‑workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so.

Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world‑class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

As a member of this team, you would contribute to CDM Smith's mission‑critical projects by:

• Leading and creating client engagement strategies and pursuit plan for municipal clients in the Dallas/Fort Worth and West Texas markets
• Developing new business, creating and maintaining high value relationships with clients
• Leading the strategy for client selection, client management, and pursuits in the DFW market
• Developing strategies for finding new streams of revenue and promoting technical innovations with clients
• Working effectively with Project Managers, Key Technical Specialists and other members of the CDM Smith design team regarding success project delivery
• Being active in professional societies, industry organizations, and appropriate political circles in the Dallas/Ft. Worth area

• Bachelor's degree
• 12 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

• Business development experience at the local and regional scales in the public water and wastewater sector markets
• Well-refined written, verbal, and interpersonal skills
• Strategic thinking, time management and planning skills
• Strong business acumen with a well‑rounded perspective on transformative growth
• Ability to work flexible hours and attend events outside of the normal workday

10% or less

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including…