Commercial Strategy Analyst

Job Description:

This Is How We Fly At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

The Commercial Strategy Analyst is a highly analytical and creative problem-solver who uses data to support key Commercial decisions across JSX. You’ll work on a wide range of high-impact initiatives spanning Network Planning, Revenue Management, Marketing, Customer Experience, and loyalty. From evaluating new destinations and optimizing current flying to tracking fleet performance and supporting the growth of ClubJSX, you’ll translate complex data into clear recommendations for leaders across the business.

This role is ideal for someone who enjoys digging into the details, asking thoughtful questions, and seeing their analysis drive real-world decisions.

This role is based at JSX Headquarters in Dallas, TX and is required to be in-office 4 days/week. Applicants must be authorized to work in the United States on a full-time basis. JSX is unable to provide sponsorship of an employment-based visa for this position now or in the future.

In this role, you’ll:

• Lead and support data-driven analyses that inform decisions across Network Planning, Revenue Management, Marketing, and Customer Experience.
• Communicate findings, recommendations, and business implications clearly to Commercial team members and leadership.
• Perform in-depth market analysis using aviation and demographic data to identify new route opportunities, determine seasonal timing, and evaluate existing frequencies.
• Analyze current network performance and recommend changes to timing, frequency, or market presence to improve profitability.
• Partner with Marketing to evaluate opportunities to grow ClubJSX and recommend promotional strategies designed to attract and retain Customers.
• Enhance internal Commercial reporting through dashboards and new reports that provide clear visibility into business performance.
• Support executive reporting by translating complex operating and commercial data into concise, actionable insights.
• Use Qualtrics to visualize and communicate Net Promoter Score trends and identify opportunities to strengthen the Customer experience.
• Analyze ATR fleet performance and apply findings to support the continued growth of the JSX ATR network.
• Build dashboards using Claude or other visualization tools to help Commercial teams identify opportunities and improve performance.
• Recommend new tools, processes, and standardizations that improve analytics workflows and decision-making.
• Take ownership of ad hoc analyses and strategic questions as new Commercial opportunities emerge.

Shape Where JSX Grows:
Your analysis can directly influence new destinations, route strategy, frequencies, and fleet deployment.

Work Across the Commercial Business:
Gain exposure to Network Planning, Revenue Management, Marketing, loyalty, and Customer Experience rather than staying in a single analytics lane.

See Your Work Turn Into Action:
This is a role where analysis is expected to lead to recommendations, decisions, and measurable business outcomes.

Build Better Ways to See the Business:
Create dashboards, reporting, and tools that help leaders understand performance and identify opportunities faster.

Grow Your Strategic Skillset:
Develop a broad understanding of how an airline makes Commercial decisions while working closely with leaders across the organization.