Project Manager​/Sr Project Manager, Planning and Strategy

Project Manager/Sr Project Manager, Planning and Strategy View Profile

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Project Manager/Sr Project Manager, Planning and Strategy Posting

Start Date:

9/17/26

Location:

DFW Headquarters Building 8 (DFW-SV08)
Cities:
Fort Worth - TX

Requisition
This job will continue to be posted until at least 9/24/2026

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• Play a key role in leading a variety of long term strategy initiatives within Airports. This will include a high level of engagement with internal stakeholders and field operations to deliver initiatives that support our customers and team members worldwide.
• This role will provide executive level content support, meeting facilitation, airport alignment to company’s goals, providing expertise and resource to support key initiatives, identifying and framing issues, driving decisions, and building project plans and monitoring execution.
• The role is a part of the Baggage team within our Airports Excellence group.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

As a Project Manager in Customer and Operational Excellence, you will advance initiatives that improve processes, maximize internal business solutions, and help transform data into actionable insights. You will:

• Play a key role in developing long term strategy within Airports. This includes a high level of engagement with internal stakeholders and field operations to deliver initiatives that support our customers and team members worldwide.
• Enable team members to leverage digital resources and continually improve airport processes allowing every team member to best serve our customers. This role will provide executive level content support, meeting facilitation, airport alignment to company’s goals, providing expertise and resource to support key initiatives, identifying and framing issues, driving decisions, and building project plans and monitoring execution.
• Apply your creativity and curiosity to rapid problem-solving and building better experiences for AA team members.
• Synthesize business problems for senior leaders, identify strategic options, define outcomes and gain consensus among leaders
• Represent airport operations in planning and implementation of a wide range of projects that lead to better bag performance
• Coordinate initiatives within the team and across various departments to ensure efficiency and consistency of execution through the promotion of best practices
• Ensure clarity of business requirements from stakeholders to enable proper planning and design of new initiatives
• Participate in project meetings, provides strategic and analytical support, and manages project progress, issues, and risks
• Partner with the larger Airports Excellence organization to ensure consistency and efficient use of resources across the organization
• Provides strategic thought leadership in support of airport operation

Minimum Qualifications
- Education & Prior Job Experience

• Bachelor…