Manager, Meetings and Events

Location
:

DFW Headquarters Building 8 (DFW-SV08)
Cities
:

Fort Worth - TX
Requisition :88365

Job Description

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

This role will use innovative and creative approaches to continue building a culture of engagement and recognition  ideal team member will be a person who has vast experience in executing and delivering world-class in-person and virtual events, ranging in size from 20-6,000, that are aligned to the business strategy.

Working side-by-side with key company stakeholders to plan and execute on enterprise events, customer meetings, recognition programs and conferences. You’ll own the work from end-to-end to ensure all company-wide standards for production quality, creativity, teamwork, and budget management are met.

This position reports to the Sr. Manager, Team Member Engagement. If you have a passion for navigating corporate culture and making a positive impact on your fellow team members, then apply within.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever itis deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead company internal / external in-person and virtual event production elements including but not limited to:
  • Strategic event design, creative design and registration management, all AV, F&B, accommodations, and transportation
  • Hotel, venue, vendor, agency, tech, and platform sourcing and management
  • Fabrication design, build-out and load in/out operations, staffing and labor requirements, speaker and executive management, budget management
  • Sustainability, emergency, and security protocols / permitting
• Event Strategy: develop clear objectives for program / content design, ensuring attendee take-home value and high post-event evaluation scores
• Partner with key stakeholders to review and achieve program success, and/or act as the key decision maker on behalf of stakeholders
• Take ownership of tasks or projects, offer creative solutions to potential issues, and proactively communicate next steps and timelines. Can juggle unexpected issues and circumstances with calm professionalism
• Operate effectively in a high-energy, fast-paced global environment, striking the right balance of data and judgment to make high impact decisions
• Manage multiple programs at the same time and meet deadlines effectively and efficiently, and sometimes independently
• Evaluate and enhance processes and program experiences
• Facilitate event budgets while working closely with finance; expert in forecasting spend and always produces events under budget
• Interact with colleagues at all levels, company-wide

Other duties may include:

• Manage and/or maintain team member database per event including but not limited to; registration website, event mobile apps, invitation lists and responses, credential & confirmation communication, table seating, etc.
• Work with content services for the creation of invitations, corporate correspondence, and other materials as needed
• Deliver onsite management of all programs
• Ensure onsite staff and volunteers are adequately prepared to support event