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Customer Service Rep
Job in
Fort Worth, Tarrant County, Texas, 76131, USA
Listed on 2026-02-27
Listing for:
CRG Corporation
Contract
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Location: Fort Worth TX 76131
Wed-Sat 6:30 pm- 5 am
Contract Length: 02/16/2026 to 05/09/2026, contract to hire
Pay Rate: 22.75/hr
* Client requires 10 Panel Urine Drug Screen
Description:
What you'll do on a typical day:
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
At a minimum, you'll need:
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- It'd be great if you also have:
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
- MUST have WMS experience
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