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Customer Service Rep
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-03-06
Listing for:
Spay Neuter Network
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Front Desk Customer Service Representative
What You’ll Do:- Greet clients warmly and guide them through the clinic process.
- Provide outstanding service in person, over the phone, and via email.
- Recommend services and products tailored to each pet’s lifestyle.
- Maintain accurate client and patient records in our database.
- Support the veterinary team by assisting with billing, medication labeling, and client education.
- Ensure a safe, clean, and organized environment for pets, clients, and staff.
- Bilingual (English/Spanish) strongly preferred.
- Excellent communication skills—both verbal and written.
- Comfortable and confident handling dogs and cats with care and patience.
- Proficient in Microsoft Office and data entry.
- Medical or veterinary background is a plus!
- Ability to explain basic veterinary concepts and post‑op care instructions.
- Strong attention to detail and willingness to ask for help when needed.
- Make a difference in the lives of pets and their families every day.
- Be part of a mission‑driven team passionate about animal welfare.
- Opportunities to learn and grow in a supportive environment.
Full‑time; may require occasional extended hours.
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