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Usher

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Retail Associate/ Customer Service, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

Summary

Position is required to assist patrons with their customer service needs while attending a public or private event.

Essential Duties and Responsibilities
  • Assist patrons with seating or other information as needed
  • Maintain position on post and monitor the viewing area of responsibility
  • Oversee assigned area for spills or situations requiring staff attention
  • Operate a handicap lift with a wheelchair‑containing patron (if applicable)
  • Receive and act on complaints from patrons according to established policies and procedures
  • Perform all other duties as assigned
  • Perform related duties as assigned by the Manager/Supervisor
Qualifications
  • High School Diploma or GED (preferred)
  • One‑year prior experience in a customer service position (preferred)
Skills and Abilities
  • Communicate clearly and maintain a friendly disposition with a smile
  • Remain calm in a stressful and fast‑paced arena environment
  • Handle conflict in a friendly and effective manner (preferred)
Physical Demands
  • Navigate a variety of floor surfaces and areas, including continuous standing and walking, and up and down stairs
  • Verbal communicate clearly with guests, teammates, and building staff
  • Work in various environments such as heights, elevators, darkened arena, around crowds, loud noise, and flashing lights
  • Continuous standing and walking, including up and down stairs
Hours of Work and Travel Requirements

Varies by show, including days, nights, weekdays, and weekends.

Equal Opportunity Statement

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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