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Bilingual Front Desk Coordinator - Spanish​/English

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Nick Martinez Agency
Full Time position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Bilingual, Spanish Customer Service
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

You own the front desk. You control the first impression for every client. You greet walk-ins, answer phones, and keep information accurate. You manage multiple customers at once and keep things moving.

You bring order to a fast-paced environment. You protect the teams time by following systems and capturing complete information the first time.

This role fits someone who moves quickly, communicates clearly, and stays organized under pressure. Character matters more than experience.

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Greet walk-in clients in Spanish and English with confidence and professionalism

Take control of the front desk and manage multiple customers at once

Answer and route calls correctly on the first attempt

Capture complete and accurate client information every time

Schedule appointments and keep calendars organized

Scan, upload, and file documents the same day

Track messages, follow-ups, and daily tasks without reminders

Maintain a clean and organized front desk and lobby

Follow written processes and checklists consistently

Support sales and service staff by preparing clean, usable information

Requirement

Fluent in Spanish and English

Clear speaking voice and strong listening skills

High attention to detail

Strong organization habits

Reliable attendance and punctuality

Comfortable working in a fast-paced environment

Able to handle multiple customers at once

Comfortable following routines, systems, and checklists

Completion of the Ideal Traits assessment is required for consideration. Applications without a completed assessment will not move forward.

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