Customer Service Rep; River Oaks Blvd

Job Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare pizza and related products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Participate in orientation and on‑the‑job training.
• Communicate verbally with customers and co‑workers over the phone and in person.
• Comprehend and follow written instructions.
• Use a computer keyboard or touch screen to enter orders.

• Must be 16 years of age or older.
• Strong mathematical skills: add, subtract, multiply, divide accurately and quickly; make correct monetary change.
• Excellent verbal, written, and telephone communication skills.
• Motor coordination and quick, precise movements; ability to work with both hands.
• Ability to understand and follow correct written instructions.
• Proficiency with a computer keyboard or touch screen for order entry.

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures ranging from 36°F to 90°F or higher in some work areas.
• Sudden changes in temperature during work.
• Fumes from food odors and exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

• Standing for most tasks; walking short distances on ceramic tile, bricks, or linoleum; stepping up to furniture between 36" and 48" high.
• Sitting for paperwork in an office at a desk or table.
• Handling lifts up to 50 pounds; carrying large cans (3 lb 7 oz) and pizza sauce (30 lb); carrying trays of dough (~12 lb each).
• Pushing or pulling trays on dollies; force required up to 7.5 lb.
• Occasional climbing stairs or ladders for maintenance tasks.
• Stooping, bending, crouching, and squatting to stock shelves and clean low areas.
• Reaching above 72" to operate oven controls or change prices on signs; reaching down to scoop cornmeal or wash dishes; reaching forward for toppings and cleaning.
• Continuous use of hands with eye‑hand coordination for shaping dough, using pizza peel and cutter, and assembling cardboard boxes.