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Impact Call Center Supervisor | Data-Driven Leader

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Serenity-Healthcare-1
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 56000 - 76000 USD Yearly USD 56000.00 76000.00 YEAR
Job Description & How to Apply Below
Position: High-Impact Call Center Supervisor | Data-Driven Leader

Serenity Healthcare in Fort Worth, TX is seeking a Customer Service Supervisor to lead a high-volume call center. You will coach the team daily, monitor performance, and resolve escalated calls to maintain service levels.

Ideal candidates have 1+ year of supervisory call center experience and a background in hospitality, upscale retail, or service management. You will collaborate with operations to ensure smooth handoffs and a strong customer experience.

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