Operations Specialist - Drive Efficiency & Impact

A member-focused financial institution in Fort Worth, Texas, is seeking a Member Services Representative to enhance member experiences through proactive outreach and exceptional customer service. The ideal candidate will maintain relationships with a book of business, assist with account openings, and cross-sell relevant products. Strong interpersonal and communication skills, along with a commitment to service excellence, are essential. Must be able to troubleshoot and educate members on services and technologies.

Availability for Saturday hours required.
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