Strategic Customer Success Consultant
Job in
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-07-29
Listing for:
Cengage Group
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Cengage Group in the United States seeks a Customer Success Consultant to partner with our higher‑ed customers and drive adoption of our edtech platform. You will cultivate strong relationships, renew contracts, and tailor success plans to achieve customer goals.
You will train users, analyze usage data, and advocate for customers while traveling 20–30% as needed. Bachelor’s degree preferred and 5+ years in Sales or Customer Success are valued.
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