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Integrated Ops Customer Service Manager - Travel Perks
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-07-30
Listing for:
Fairweather, LLC
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
American Airlines in Fort Worth, TX seeks a Customer Service Manager for IOC Operations to lead recovery efforts during regular and irregular flight operations. You will coordinate with IOC, Dispatch and service recovery groups to support airport customer service needs and maintain recovery integrity.
You will develop solutions, compile reports, and promote customer-focused service during disruptions, guiding stations and hubs toward optimal outcomes.
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