Merchant Success & Support Specialist
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-03
Listing for:
ShipMonk
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Ecommerce, Technical Support, Account Manager
Job Description & How to Apply Below
Ship Monk isn't just a 3PL; we're a growth partner for merchants. We provide tech-powered solutions and operate owned fulfillment centers to support high-growth ecommerce brands, stressing less and growing more.
Our Customer Service Representatives act as the primary contact for merchants, coordinating with warehouse management and developers to resolve issues promptly and professionally while building lasting relationships and educating clients on service offerings.
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