More jobs:
Global Reservations: Customer Care Manager
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-22
Listing for:
American Airlines
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
American Airlines in Fort Worth, TX, seeks a Customer Care Manager for Global Reservations to lead a busy contact center, drive revenue, and deliver top-tier customer service. You’ll coach staff, manage performance, and collaborate with cross-functional partners to implement improvements, training and growth opportunities.
The role requires strong leadership, extensive experience in customer care, and a passion for excellence in service delivery. Expect varied hours and travel as needed.
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