Recreation Assistant - Property Storage

Job Title

Customer Service Representative

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

DUTIES:

• Customer service includes but is not limited to checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings.
• Collects payments for MWR storage programs (Marina, Vehicle Storage and Mini-Storage) and completes necessary administrative paperwork including storage agreement contracts and renewals while tracking patrons continued eligibility.
• Tracks storage agreement and reports delinquent patrons.
• Must be able to drive a government vehicle.
• Conduct physical inventory of all storage spaces biweekly and maintain landscape to include maintaining grass and weed control.
• Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips and various other Community Recreation programs using Point of Sales (DAR) at the end of every shift.
• Checks Community Recreation equipment and resources in and out, inventories item and completes inspections upon return.
• Ensures all rental or check-out forms are properly completed, and reservation and check-out procedures are followed.
• Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. Order and restocks supplies as necessary.
• Assists in day-to-day administration duties of multiple programs to which assigned. May open and/or close facilities.
• Assists in updating of electronic and multi-media support tools, as needed.
• Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Seek ways to promote MWR facilities and events through outreach opportunities on base.
• Provide support for Community Recreation event set up and break down.
• Performs other duties as assigned as they pertain to the duties of this position.