PT Visitor Services Associate

Job Details

Job Location:

Kimbell Art Museum - Fort Worth, TX 76107

Position Type:
Part Time Visitor Services Associates are responsible for the Museum's front-line customer service, including ticket sales, membership sales, audio tour sales, and gift certificate sales. Visitor Services Associates work at the reception desk, information desk, and greeter locations throughout the Museum.

This part-time, non-exempt position reports to the Visitor Services Manager and is scheduled for 14 to 29 hours per week during exhibition periods.

Responsibilities include, but are not limited to:

• Sell exhibition tickets and process related transactions.
• Sell Museum memberships.
• Assist with Acoustiguide audio tour distribution and support.
• Provide information desk services to visitors.
• Manage incoming calls using a multi-line telephone system.

Qualifications include, but are not limited to:

• Flexible availability based on the Museum's needs, including weekdays, weekends, holidays, and evening hours.
• Cash handling experience.
• Friendly, courteous customer service with Museum visitors.
• Experience with Tessitura ticketing software preferred.
• Bilingual proficiency a plus.
• Ability to pass a pre-employment background check and drug screening.

• Four complimentary tickets to every Kimbell exhibition.
• Free admission to other area museums with staff .
• Free on-site parking.
• Employee discount at the Café and Museum Shops.