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SaaS Customer Support Manager - Lead Global
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-09-17
Listing for:
INE
Full Time
position Listed on 2026-09-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support, SaaS Sales
Job Description & How to Apply Below
A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management skills. This hands-on role involves managing a small support team, improving workflows in Zendesk, and ensuring customer satisfaction. Competitive benefits include healthcare, flexible PTO, and a matching 401k plan.
Our organisation is growing, and we are hiring a SaaS Customer Support Manager
- Lead Global Support in United States. This posting is for the SaaS Customer Support Manager
- Lead Global Support role at INE, based in United States. We are looking to fill the SaaS Customer Support Manager
- Lead Global Support position at INE in United States.
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