Customer Experience Lead - DME & Patient Support
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Success Management
Synapse Health seeks a Team Lead, Customer Experience to guide the CX team while contributing as a senior individual contributor. You will oversee intake, order processing, and mentorship of Specialists, ensuring patient-centric service across channels.
This role emphasizes hands-on leadership without direct reports, with process improvements, training collaboration, and coverage across workflows. You will maintain HIPAA compliance and partner with leadership to drive a high-quality member
As a Customer Experience Lead - DME & Patient Support, you will play an important part at Synapse Health in United States.
The advertised compensation is 33.000 - 41.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Lead - DME & Patient Support role in the description above.
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