Front Office- Treatment Coordinator

Treatment Coordinator

Reports to: Practice Manager

Key Partnerships: Billing, Clinical, Operations

Department: Operations

Salary: $14-18/hr (based on experience)

Classification: Non-Exempt

Status: Full Time

If you are team-oriented and looking for an opportunity to assist patients in our community by providing a beautiful smile, join our team! You will work closely with the dentist and play a key role in helping patients understand the dental care they need for their oral health. In this role, you will assist patients by offering options that most dental offices don’t provide.

If you enjoy high‑paced, high‑energy environments, you will thrive here.

• The Treatment Coordinator must understand and comprehend all day‑to‑day duties of front office staff.
• Engage in clinical conversations with patients about treatment options.
• Accurately prepare consent forms and obtain parental approval before treatment begins.
• Explain insurance benefits and limitations, out‑of‑pocket expenses, and financing options after the exam.
• Collect fees according to patient’s insurance or visit.
• Assist the office manager with claim submission and coding.
• Understand pre‑authorizations, narratives, and send PA and intraoral pictures.
• Provide support to the Greeter and Insurance Specialist.
• Clean and maintain front office area/lobby.
• Perform other duties as assigned.

• High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service experience.
• Multitasking and prioritizing ability.
• Dependability.
• Problem‑solving skills.
• Ability to work under pressure.
• Attention to detail.
• Team player orientation.

• Knowledge of computer software applications.
• Effective oral and written communication skills.
• Ability to communicate effectively with patients and co‑workers.
• Adherence to safety policies and procedures.
• Discretion and confidentiality.
• Strong written and verbal communication.
• Self‑starter with initiative.
• Flexible, innovative, and highly adaptable.
• High engagement; supportive of leadership.
• Commitment to task completion and detail.
• Excellent customer service; ability to build relationships.

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR certifications
• Career growth opportunities
• Company‑provided online learning courses
• Competitive compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks at Work, employee discount program

Family Smiles Burleson
Monday‑Saturday

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and affirmative action employer. We are committed to ensuring equal employment opportunities for all applicants and employees. Employment decisions are based on job‑related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.