Research and Design Manager (46247

Added Jul 27, 2026 Research and Design Manager (46247) Fort Worth, TX | Contract Apply

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LRS Consulting Services is seeking a Research and Design Lead for a contract to hire opportunity with our client in Fort Worth, TX that will lead efforts on our various trains and help with design and research alongside other UXers
Our goal in Marketing is to effectively communicate what makes our company unique to the market we serve so that prospective clients will make our company the first place they turn in order to plan for their financial security. The User Experience Researcher & Designer will be a key a member of the Experience Design and broader Marketing team.
In this role, you will create understanding and empathy around user needs, stated and unstated, for the company, including designers, product managers, developers, and management. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like field visits, surveys, usability testing, user interviews, card sorting, ethnography, and data analysis. Additionally, you will build designs and convey them along with research to stakeholders.

A key metric for success in this role will be the ability to influence stakeholders.
The financial services industry is highly competitive, but we believe that our company provides a unique value proposition for our nations military families and therefore must sharpen our insights so that how we approach and communicate with clients and prospects makes our value proposition relevant.

Requirements:

• Elevating and improving our UX maturity on the teams you support
• Understanding and influencing stakeholders and agile teams to improve the user experience
• Assisting with quantitative and qualitative studies. This includes consulting with the business on study objectives and methodologies, creating the project plan and timeline, survey creation and pretesting, managing any contractors, leading analysis, and writing and delivering final reports
• Assisting in facilitating workshops
• Evangelizing the importance of user research & design in all phases of software development, from concept to release
• Assisting in communicating with all of the companies wants and needs of the client
• Collaborating with the business stakeholders, IT, other researchers, marketing, and design leaders to ensure research translates into business impact
• Assisting with strategizing research into end-to-end client journeys
• Working closely with UX and data teams and using research methodologies to discover, learn and validate needs within various market opportunities
• Creating & validating new designs through ad-hoc or formalized user feedback sessions with internal users or clients
• Mentor researchers/designers

Qualifications:

Education

• A Degree in related studies (Human Computer Interaction, Data Science, Interaction Design, Cognitive Science, Psychology, etc.), or equivalent real-world experience

Work Experience

• 5 - 10+ years in UX related role doing research and design
• Experience managing qualitative and quantitative research projects including multi-phase, multi-mode projects.
• Ability to do design work in tools such as Figma (the primary one we use)
• Familiarity with current and emerging KPIs, benchmarks and success metrics (Net Promoter Score, Customer Satisfaction Scores,…