Virtual Program Advisor

Virtual Program Advisor
- Generation Park

FUNCTION: The function of the Evening Virtual Program Advisor is to provide academic and career advising, registration and assist students with interpreting college/program policies.

• Provides academic advising, registration assistance, and assistance in accessing and navigating institutional requirements to current students in a virtual setting.
• Communicate with students virtually (chat, zoom, and email) to provide advising assistance.
• Guide students in choosing a pathway.
• Inform and refer students to other institutional resources as needed (counseling, tutoring, career services, etc.)
• Perform related duties as required or deemed necessary to meet program advising goals.
• Demonstrate continued knowledge of institutional changes including new programs, course changes, important dates, costs, and updates in university-wide initiatives and policies.

• Assist with graduation application process and commencement activities.
• Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.

• Maintain processes and systems that improve the quality of customer support services.
• Demonstrate working functional knowledge and use of Microsoft Office.
• Must possess outstanding communication, critical thinking, customer service, and organizational skills.
• Must be detail oriented.
• Must be able to work independently and problem solve.
• Demonstrate the desire to learn new software requirements to support office functions & efficiency.
• Adapt to learning new tasks & skills.

• Bachelor's degree from a regionally accredited college/university required.

• Possess personal computer literacy and good organizational skills.

• Experience / training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations - preferably at Community College level.
• Banner experience preferred. Bilingual candidates are encouraged to apply.

• Although this position is considered completely remote, the duties of this position require physical presence at the assigned on-site work location for training and other required meetings.
• This position is completely remote.
• Scheduled hours are Monday
  - Thursday 2:00 pm - 11:30 pm and Sunday 5:00pm-11:00pm. Some Saturdays may be required.

Salary Grade: 110

Salary is based on the Board-approved salary schedule for the current fiscal year.
See Salary Schedule

Requisition Number: req
6341

Posting Close Date: 7/6/2026 at 6 pm CST