Academic Student Navigator

Title: Academic Student Navigator

Employee Classification: Academic Student Navigator

Campus: University of North Texas
- Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-CBTS-Office of the Dean

Department: HSC-CBTS-Office of the Dean-302000

Job Location: Fort Worth

Salary: $52,008 - $59,040, depending on experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

The Academic Student Navigator supports student success, academic coordination, and semester execution for in-person Specialized Master's Programs (SMPs), including MS in Medical Science and Clinical Research Management. This role serves as the primary point of contact for face‑to‑face students, ensuring proactive academic guidance, clear communication, and consistent implementation of policies and procedures. The Navigator collaborates closely with academic leadership to monitor student progress and support the student lifecycle from orientation to graduation.

Bachelor's degree and two (2) year of related experience; or any equivalent combination of education and experience.

• Demonstrated effectiveness in applying student leadership theory/practices.
• Demonstrated effectiveness in program development, implementation, and evaluation.
• Ability to communicate with all individuals.

• Bachelor's degree and four (4) years of related experience in academic advising, student services, or higher education administration; or an equivalent combination of education and experience.
• Experience supporting in‑person students or learners in hybrid environments.
• Demonstrated ability to problem‑solve and communicate effectively with students, staff, and faculty.
• Skill in service orientation by actively looking for ways to help people.
• Ability to work effectively and patiently with students.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Ability to maintain confidentiality of information.
• Experience with Canvas or similar learning management systems.
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint.
• Strong interpersonal, oral, and written communication skills.
• Ability to work independently and collaboratively in a fast‑paced academic environment.

• Serve as the main liaison for in‑person SMP students by providing advising, communicating deadlines, and connecting students with appropriate academic resources.
• Coordinate in‑person course operations under the guidance of academic leadership, including calendar creation and student roster management.
• Monitor academic performance using systems like Canvas to identify at‑risk students, initiate early alerts, and refer to appropriate support services.
• Lead the planning and execution of the academic sections for New Student Orientation and support student engagement activities, including faculty advisor coordination and Canvas community management.
• Draft and send communications related to academic policies and procedures, review absence requests, and coordinate make‑up exams for in‑person students.
• Support academic reporting, course completion tracking, and survey administration to evaluate student satisfaction, graduation milestones, and program outcomes.
• Send reminders and follow‑up communications to students via email, Canvas messaging, or phone calls to ensure timely completion of academic tasks and program requirements.
• Assist with on‑campus SMP activities such as proctoring quizzes and other in‑person academic support functions, and perform other duties as assigned to support student success and academic operations.

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.

• No adverse environmental conditions expected.

Monday
- Friday; 8:00am-5:00pm

No

This is a Security Sensitive Position.

Applicants must submit a minimum of two professional references as part of their application. If needed, additional…