Student Success Coach; Grant Funded Position

Student Success Coach (Grant Funded Position)

Student Success Coach helps students identify barriers to academic success and assist them in creating action plans for overcoming those challenges. Student Success Coach helps students maximize their potential for academic success by supporting them holistically and by assisting them in gaining effective strategies and behaviors to enable them to persist from semester to semester.

• Work collaboratively with the Academic Advisor and Academic Coach to respond to academic alerts, manage cases, and assist with other caseload campaigns and interventions for a specific population of students.
• Work one-on-one with students to identify and overcome barriers to their academic success.
• Facilitate workshops that cover such topics as study skills, test-taking strategies, time management, and procrastination to improve academic success and retention.
• Serve as an academic coach for a cohort of undergraduate students.
• Meet with students one-on-one to assess current practices and create success plans.
• Provide individualized outreach to students based on identified risk factors including academic and socio-emotional.
• Assist in the design and facilitation of interventions and programs aimed at facilitating success in college.
• Generate reports and utilize data to discern patterns of success/difficulty and design strategic interventions.
• Demonstrate effective academic success strategies and provide accountability partnerships.
• Identify student needs and elevate or refer to other campus departments when appropriate.
• Partner and work cooperatively with other departments on campus such as Academic Success Experience course (ASE), Ram Rebound course and Residence Life.

Bachelor’s degree from an accredited college or university highly preferred.

• At least 2 years of experience in university or college level learning center administration is preferred.
• Experience and/or expertise in assessing student academic support needs.
• Experience in tutoring or teaching.

• Knowledgeable in Microsoft Office products – emphasis on Excel. Sort/count/sum/function data, chart wizard, converting spreadsheets, and manage lists in spreadsheets or web pages.
• Exhibit patience and positive attitude in the learning environment.
• Strong interpersonal and communication skills.
• Ability to instruct others.
• Demonstrate knowledge in assisting students with study strategies.
• Effectively communicate study strategies to ensure academic success.
• Strong organizational skills to handle multiple tasks and maintain records in an orderly manner.
• Ability to work independently in the most efficient manner with minimum supervision.
• Ability to be discrete in handling confidential matters, while complying with privacy regulations.
• Ability to maintain a professional appearance and office atmosphere.
• Ability to take initiative to recognize and foresee needs.
• Ability to support and adhere to University and departmental policies and procedures.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to handle multiple tasks, while meeting deadlines.