Academic Advisor

Title: Academic Advisor

Department: CN Student Success and Advising

Campus

Location:

Connect Campus

Employee Classification: APT
- Administrative

Position Type: FT
- Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $55,700

Work Hours: Monday
- Friday 10:00am - 7:00pm;
Summer

Hours:

Monday
- Thursday 7:30am - 7:00pm and Closed Friday;
Flexibility is mandatory, as occasional evening and weekend hours may be necessary based on department needs.

Remote Eligible: This position is not eligible for remote work

This role is a transitional role with the expectation that new hires successfully obtain certification and move into the Career Advisor role within one year of hire. This role is responsible for supporting advising strategies for students from entry to completion by engaging with students through non‑scheduled appointment times (i.e., virtual chat, walk‑ins, quick‑advise) while referring students who need more in‑depth support to their assigned Career Advisor, as outlined in the case management model.

• Provides general advising to assigned students and groups from entry to completion
• Provides overview of degree plans for core, major and transfer students
• Proactively communicates internally and externally with assigned students, partners, and stakeholders by e‑mail, phone, texting, chat, face‑to‑face, direct mail, and web
• Interprets student data and develops action plans and interventions as approved by the Director of Student Success & Advising (or designee)
• Performs records management, degree, and certification planning, supports course substitution and equivalency process
• Unofficially evaluates and interprets high school and college transcripts and test scores
• Collaborates with departments to develop and implement professional development and student success activities and workshops
• Informs faculty and supports students in early alert status
• Supports graduation initiatives through communication, activities, and building awareness
• Serves as liaison between students, staff, faculty, and administrators, provides referral services for students, assesses and coordinates services, and streamlines processes in a changing environment
• Assists with special projects and participates on internal committees in support of student success as assigned

• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the workplaces
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Works under the general supervision of the assigned department leader

Perform other related tasks as required

• Bachelor's degree
• Three (3) years' working experience related to the Essential Performance Requirements
• Within one (1) year of hire, transition into the Career Advisor role after successfully obtaining a Certificate in Advanced Education Leadership (CAEL) or any National Career Development Association (NCDA) certification including Certified Career Services Provider (CCSP), Certified Master of Career Services (CMCS), Certified Career Counselor (CCC), Certified Clinical Supervisor of Career Counseling (CCSCC), or Certified School Career Development Advisor (CSCDA)

• Master's degree
• Degree in higher education, advising, counseling, social work, or related area
• At least one (1) year's working experience in advising and providing support services to students
• At least one (1) year's working experience working with new student programs in a college or university setting
• Bilingual conversational ability

• Knowledge of student characteristics and campus/college programs
• Skilled in communication and team building across all areas of the college
• Ability to prepare/present programs to various…