Specialist , Learning Commons - Writing Support

Title: Specialist I, Learning Commons
- Writing Support

Department: NW Campus Learn Center

Campus

Location:

Northwest Campus

Employee Classification: ISP
- Instructional Sup

Position Type: FT
- Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $37,900

Work Hours: Varies based on department needs;
Fall/Spring

Hours:

Monday
- Thursday 7:30am - 9:00pm, Friday 7:30am - 5:00pmand Saturday 10:00am - 4:00pm;
Summer

Hours:

Monday
- Thursday7:30am - 9:00pm Saturday's and travel to remote sites may be required

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant: Travel to remote sitesmay be required

Reporting to the assigned campus leader, this role provides front-line customer service to students, employees, and the publicat the TCC Learning Commons. This position is responsible forcross-training in multiple areas with the ability to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.

General and Working Area-Specific Essential Performance Requirements*

• Serves as a resource to students, faculty, staff, and the community to enhance learning and engagement while supporting multiple functions and spaces within the Learning Commons
• Provides guidance to students, faculty, staff, and the community regarding available resources and support services
• Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and electronic orphone communication
• Monitors the Learning Commons to ensure user behavior policies are followed
• Inventories, orders, and checks in materials and supplies while ensuring that good safety, housekeeping, and security practices arealways followed

• Serves as a resource for identifying and connecting stakeholders with sources of information to support learning, research, and engagement
• Makes resources and other tools available to students, faculty,and staff, including library materials, multimedia equipment,laptops, and other technology, and assists patrons with questions regarding technology, computer hardware, and software
• Answers questions and assists with troubleshooting and resolving technical issues related to printers, copiers, and scanners
• Assists patrons in person, via telephone, and electronic means by answering their questions or referring them to the appropriate person, department, or service desk
• Locates materials including databases and electronic resources for students and faculty
• Assists with updating and maintaining maker space hardware,software, 3D printers, and other technology including microscopes,iPads, AV equipment, tracking software, calculators, graphic design/video editing software, and other related tools
• Provides check-in and check-out services as well as properly shelving library materials
• Assists with maintaining the Library website through content review, creation, and maintenance as assigned

• Provides tutoring assistance to students to enhance learning and increase academic success, in collaboration with faculty and appropriate supervisor, and adheres to tutoring best practices inface-to-face, synchronous online, and asynchronous online modalities
• Provides students with appropriate handouts and educational materials as needed
• Provides academic coaching and mentoring to current students inneed of additional academic support and study strategies
• Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
• Teaches basic certification, safety, and training courses covering all lab equipment
• Prepares and delivers workshops, which may include content creation and updating workshop materials
• Partners with faculty for special events in support ofclasses
• Assists supervisor in the delivery of academic boot camps

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

• Works under the general supervision of the assigned campus leader

* Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employment agreement between the employer and employee and is subject tochange by the employer as the needs of the employer and requirements of the job change.

• High school diploma or GED and one (1) year of working experience related to the Essential Performance Requirements

• College education…