Traffic Director - Fort Worth Stockyards

Traffic Director - Fort Worth Stockyards

Stockyards Blvd, Fort Worth, TX 76164, USA

Posted Monday, June 15, 2026 at 4:00 AM

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

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The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast-paced, team-oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees.

Punctuality and Appearance
Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company’s high standards of professionalism.

Vehicle Damage Survey
Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles.

Vehicle Direction
Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic.

Timekeeping and Attendance
Follow proper attendance and timekeeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines.

Staff Meetings and Training
Attend all required staff meetings and complete training modules within the designated time frames to stay informed and up to date on operational standards.

Equipment and Supplies
Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively.

Work Environment
Foster a work-friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized.

Guest Communication and Service
Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism.

Anticipating and Resolving Issues
Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all.

Safety Practices
Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff.

Additional Responsibilities
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.

Organizational Support and Adaptability
Follow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.

Dependability and Safety
Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion. They adhere to safety procedures, take appropriate action when needed, and report unsafe conditions, while properly using and maintaining equipment to ensure workplace efficiency and safety.

High school diploma or general education degree (GED);
Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.