Senior Director, Tour Operations

The Role and

What You’ll Do:

The Senior Director of Tour Operations leads the strategy and execution of all operational aspects of P  events across national tours, ensuring consistent, high-quality delivery at every stop.

This role is responsible for end-to-end event operations, including logistics, arena transformation, livestock coordination, and back-of-house execution. The Senior Director plays a critical role in delivering safe, efficient, and best-in-class events that support the fan experience and overall business performance.

Reporting to the Chief Production Officer, this leader partners cross-functionally to align operational execution with organizational priorities and ensure seamless delivery across markets.

• Lead the planning and execution of all tour operations, ensuring consistency and quality across events.
• Establish and evolve operational standards, processes, and playbooks to support scalability.
• Serve as the senior on-site operations leader for marquee events and key weekends.
• Oversee all phases of event execution, including load-in, event days, and load-out.
• Ensure readiness across logistics, staffing, scheduling, and contingency planning.
• Act as the primary escalation point for operational challenges and real‑time decision‑making.
• Oversee arena builds, back‑of‑house layouts, and venue integration across all events.
• Partner with Competition and Livestock teams to ensure safe and efficient livestock operations.
• Lead strategy and execution for dirt operations, vendor management, and venue compliance.
• Oversee key operational functions including catering, credentialing, and access control.
• Partner on security planning with internal and external stakeholders to ensure safe event environments.
• Lead and develop a high‑performing operations team across full‑time and event‑based staff.
• Build scalable staffing models to support a multi‑market touring schedule.
• Foster a culture of accountability, collaboration, and operational excellence.
• Manage relationships with key vendors across logistics, production, and event services.
• Partner with Procurement to negotiate contracts and optimize cost, quality, and performance.
• Continuously evaluate and improve vendor strategy across tours.
• Own tour operations budgets, including forecasting, cost control, and reconciliation.
• Identify efficiencies while maintaining event quality and consistency.
• Support long‑term planning for infrastructure and operational investments.
• Ensure adherence to safety standards, regulatory requirements, and venue policies.
• Lead contingency planning for operational risks, including weather and logistics disruptions.
• Additional duties as assigned.

• Strong understanding of live event production, including show flow, timing, and in‑venue execution within sports or entertainment.
• Ability to lead teams and deliver high‑quality live events in fast‑paced, high‑pressure environments.
• Strong organizational skills, with the ability to oversee multiple events and priorities while maintaining consistency.
• Sound judgment and decision‑making, especially when navigating real‑time challenges during live events.
• Clear and effective communication, with the ability to collaborate across production, operations, broadcast, and leadership teams.
• Detail‑oriented with a focus on accuracy and execution quality.
• Collaborative approach, with the ability to work effectively across teams and functions.
• Comfortable adapting to change and prioritizing in a dynamic, live‑event environment.
• Bachelor’s degree in Event Management, Operations, Sports Management, Business, or a related field or equivalent professional experience.
• Relevant certifications or specialized training in event operations, safety, or logistics are a plus.
• 8+ years of experience in live event operations, touring productions, sports operations, or large‑scale logistics.
• Proven experience leading complex, multi‑market event operations.
• Strong understanding of venue operations, temporary builds, and large‑scale logistics.
• Experience leading teams and managing vendors in fast‑paced environments.
• Ability to travel extensively and work non‑traditional hours aligned with event schedules.

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