Service Advisor - RideNow Powersports Fort Worth North

Service Advisor - Ride Now Powersports Fort Worth North

#RN2560

Fort Worth, Texas, United States

Ride Now Powersports is looking for an enthusiastic and customer-focused Service Advisor to join our team!

• Schedule service appointments for repairs, maintenance, and recalls.
• Be the first point of contact for customers—greet them warmly and guide them through the service process.
• Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft.
• Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
• Educate customers on required or recommended services and provide clear cost estimates.
• Promote additional services and current promotions.
• Monitor repair progress to ensure timely and quality completion.
• Keep customers updated on the status of their vehicle throughout the repair process.
• Review completed work with the customer, answer questions, and ensure satisfaction.
• Perform other related duties as needed.

• 1+ years of experience in a powersports or automotive dealership.
• Strong communication and customer service skills—both verbal and written.
• Ability to write clear and concise service repair orders.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license with a clean driving record.
• Motorcycle endorsement preferred.
• Must be able to stand for extended periods of time.
• Must be able to safely push motorcycles weighing up to 850 lbs.
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
• Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

• Commission based pay.
• Medical, dental, and vision insurance.
• Employer paid life and short-term disability insurance.
• Generous vacation/PTO plan.
• Employee discounts on purchases.
• Dedicated leadership team that supports and cares for employees.
• Opportunity for growth and a solid long‑term career—promotions from within.
• Generous training pay and 100% performance based pay plan allowing you to maximize earnings.

Note: All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.

On‑Site

Full Time