Event Team Member

We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day — and your day can change the world.

At MELT Ice Creams, our Events Team doesn’t just serve ice cream — they create the happiest 5 minutes of someone’s day and a memorable event. From weddings and corporate gatherings to school celebrations and festivals, we bring premium, scratch‑made ice cream to life all across DFW.

If you love people, thrive in high‑energy environments, and take pride in executing details with excellence — this role is for you.

Location: 685 John B Sias Memorial Parkway, Fort Worth, TX 76134

Service Area: Dallas–Fort Worth Metroplex

Pay: $17–21/hour (inclusive of tip share)

Schedule: Part‑Time, Full‑Time, or Seasonal (based on event calendar, select one when posting))

Hours: Flexible schedule required — includes evenings and weekends

At every event, you’ll help create:

• Elevated experiences for weddings, corporate clients, schools, and private parties
• Beautifully executed Happy Cart and Food Truck setups
• Smooth, stress‑free service moments for hosts and guests
• A premium representation of the MELT brand outside of our Scoop Shops
• Joyful, polished, memorable customer interactions

You are not “just serving or scooping”

You are the face of MELT in the community.

• Follow detailed event sheets, pick and pack product for events
• Follow event timelines, directions and service agreements
• Arrive safely, on time and prepared for offsite events across DFW
• Set up and break down Happy Carts, booths, and food truck operations
• Serve ice cream efficiently while maintaining presentation standards
• Maintain strict product temperature control and food safety compliance

• Engage guests with warmth, energy, and professionalism
• Communicate clearly with event hosts, planners, and venue contacts
• Answer questions about flavors, ingredients, and our scratch‑made process
• Maintain clean, organized, and visually appealing service areas

• Safely operate company vehicles and food truck
• Complete pre- and post‑event vehicle checks and checklists
• Load and unload equipment and product safely (50+ lbs)
• Handle POS systems and card transactions accurately
• Problem‑solve calmly and proactively in fast‑paced environments

• Follow all MELT SOPs and food safety guidelines
• Keep equipment, carts, and trucks clean and event‑ready
• Communicate clearly with the Events Lead and team members
• Take initiative and anticipate needs before they arise

Hospitality-Driven Mindset: You genuinely enjoy serving people and creating happy and memorable experiences.

Reliability & Professionalism: Events are time‑sensitive and high‑visibility. Your team must be able to count on you.

Adaptability: Outdoor events. Texas heat. Large crowds. Tight timelines. You remain steady and solutions‑focused.

Physical Stamina: Able to stand for long periods, lift/push 50+ lbs, and work outdoors in varying weather conditions.

Strong Communication

Skills:

Clear, confident, and friendly interaction with guests and teammates.

Pep in Your Step: You move with urgency and purpose. You maximize every moment and bring positive energy to the team.

Valid Driver’s License: Must be 18+. Clean driving record required.

• Valid driver’s license with clean record
• Minimum Age requirement for this role is 18 years old
• Food Handler Certification (or willingness to obtain before start date)
• Availability for 15+ hours per week including evenings/weekends

• Previous food service or catering experience
• Experience driving larger vehicles or food trucks
• Experience working events, festivals,…