Senior Credit Workout Specialist

The Senior Credit Workout Specialist plays a central role in Equify's collections and credit operations, sitting at the intersection of portfolio management and credit underwriting. This position manages an assigned portfolio of delinquent accounts across all collection stages while serving as the primary modification and rewrite resource for the broader collections team.

When other collectors reach accounts that require credit restructuring — whether a rate adjustment, loan increase, additional collateral pledge, or full rewrite — this person evaluates, underwrites, and structures the solution. This role carries real credit authority and real accountability. The ideal candidate thinks like a credit officer, communicates like a relationship manager, and understands the equipment finance market well enough to assess both borrower risk and collateral position with confidence.

• Manage an assigned portfolio of delinquent accounts across early (0–20 day), mid (21–50 day), and late-stage (51+ day) delinquency buckets
• Conduct inbound and outbound customer contact to negotiate payment arrangements, resolve past‑due balances, and develop account resolution strategies
• Assess each delinquent account holistically, considering borrower financial condition, collateral position, and the full range of available resolution tools
• Identify accounts where a modification, rewrite, or collateral add represents a stronger outcome than continued collections pursuit and initiate accordingly
• Document all account activity, customer interactions, and resolution efforts in the loan servicing system with accuracy and timeliness

• Serve as the modification and rewrite underwriting resource for the full collections team, evaluating and structuring credit solutions referred by Senior Collection Specialists and other collectors across all delinquency stages
• Underwrite loan modifications including loan amount increases, interest rate adjustments, and additional collateral pledges to strengthen Equify's secured position
• Re‑underwrite borrower credit profiles to support modification decisions — analyzing credit bureau data, financial statements, cash flow, equipment collateral values, and debt service capacity
• Evaluate the adequacy and marketability of existing and proposed collateral; identify and require additional collateral where appropriate to improve Equify's lien position and reduce exposure risk
• Structure modification terms aligned with the credit risk, borrower capacity, and Equify's yield and security objectives
• Prepare complete modification and rewrite packages including credit memos, amendment documentation, and collateral support in accordance with credit policy and delegated approval authority
• Coordinate with Loan Servicing, Legal, Credit and Loan Administration on documentation, UCC considerations, and filing requirements associated with collateral additions or loan restructuring
• Ensure all modification activity is properly authorized, documented, and compliant with applicable regulatory requirements and internal credit policy
• This role carries delegated credit authority appropriate to the seniority of the position, with defined escalation paths to the Credit Manager and CCOO; full authority framework provided during the interview process

• Lead customer conversations on modification and restructuring options, translating credit requirements and collateral expectations into clear, accessible terms
• Handle escalated or complex customer calls referred by the collections team, applying both credit judgment and interpersonal skill
• Build and maintain a professional, solutions‑oriented rapport with borrowers throughout the modification and resolution process
• Educate customers on Equify's modification process, documentation requirements, and expectations for restructured agreements

• 3+ years of experience in equipment finance, commercial lending, or asset‑based lending with direct exposure to collections, loan workouts, or portfolio management
• De…