Part Time Teller

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part‑Time Teller within PNC’s Retail Branch Banking organization, you will be based in Mansfield, TX at the Mansfield Matlock Road.

Bilingual in Spanish is preferred. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. The role is not eligible for visa sponsorship or STEM OPT.

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Applies product and procedural knowledge to solve customer problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

PNC employees take pride in our reputation and are expected to be:
Customer Focused – knowledgeable about values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information to create customized solutions.
Managing Risk – assessing and effectively managing all risks associated with business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales Competencies
• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Work Experience:

Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education:

No Degree

Certifications:

No Required Certification(s)

Licenses:
No Required License(s)

PNC offers a comprehensive range of benefits to meet your needs now and in the future. For part‑time employees, options include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance for select programs fully paid, and a robust wellness program with financial incentives.

Paid time off includes parental leave; up to 11 paid holidays each year; 7 occasional absence days each year unless otherwise required by law. Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

To request reasonable accommodation for the application process, contact  Include “accommodation request” in the subject line and provide your name, job , and preferred contact method. Phone: 877‑968‑7762 (say “Workday” for accommodation assistance). All information provided will be confidential and used only to provide needed accommodations. All applicants are entitled to reasonable accommodations as required by law.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

California Residents:
Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in its hiring practices.