Manager, Mortgage Sales - Fort Worth, TX

Exciting Leadership Opportunity at EECU Manager, Mortgage Sales

Are you a high-performing mortgage leader ready to build, inspire, and drive growth? EECU is seeking a dynamic Manager, Mortgage Sales to lead our mortgage production strategy and elevate our member lending experience.

In this pivotal leadership role, you will:

• Lead and develop a team of Mortgage Loan Originators to exceed production goals
• Drive mortgage growth through strategic pipeline management and business development initiatives
• Expand referral networks by partnering closely with branch leadership and operational teams
• Improve conversion and pull-through rates while delivering an exceptional member experience
• Ensure compliance with regulatory and investor guidelines while maintaining operational excellence

This is more than a management role it's an opportunity to shape strategy, coach top talent, and directly contribute to the credit union's continued growth and success. In addition to leading the team, you will originate loans through self-sourced referral channels, allowing you to remain active in the business while driving performance at a higher level.

If you are a results-driven mortgage professional who thrives on leadership, accountability, and building strong partnerships, this is your opportunity to make a measurable impact within a culture committed to member-focused service. This is an in-office leadership position.

• Lead, coach, and develop mortgage loan originators to achieve individual and team production, quality and member experience goals.
• Establish and execute mortgage production strategies aligned with credit union growth objectives. Including SOP, product reviews and system training.
• Monitor pipeline activity, application flow, pull-through rates, and closing performance to ensure consistent volume and operational efficiency.
• Respond to inquiries and/or referrals that are generated from their own contacts or from other EECU business channels. Knowledge of secondary loans, not limited to Purchase Money/Refinance, (Conventional, FHA, VA), HELOC and Home improvement loan applications. Loans submitted must comply with EECU's lending criteria as well as Fannie Mae, Freddie Mac, and Ginnie Mae requirements.
• Drive business development through partnerships with branch teams, real estate professionals, builders, and community networks to increase referral-based lending.
• Manage performance expectations through regular coaching, goal setting and performance reviews. Recruit, onboard, and retain high-performing talent while fostering a culture of accountability and member- first service.
• Analyze production metrics, market trends, and performance data to identify opportunities for growth and process improvements. Participate in strategic planning, budgeting, and incentive program execution related to mortgage production.

• Must be proficient in Velocify, Excel, Encompass, Talk Desk, Polly, Blend, and Microsoft Teams. Understanding of HMDA and Escrow analysis a plus. Will be licensed in NMLS and through the State of Texas as a Mortgage Loan Originator.
• Must have 2 years management experience and 5 plus years mortgage lending experience with Mortgage GSE regulation knowledge.
• College degree required.
• Ability to balance analytical processes of qualifying a mortgage applicant with sales skills to place them in the best loan product to meet the applicant's needs.
• Ability to speak effectively in front of groups and/or clients.
• Ability to effectively communicate across all channels such as telephone, email, text and in person.
• Excellent written, oral, time management, communication skills.
• Possess analytical abilities to evaluate credit reports, title work/abstracts, appraisals, flood certificate, surveys.
• Possess extensive knowledge of all loan types offered.
• Knowledge of real estate processing state and federal laws, FNMA, FHLMA, FHA/VA knowledge, rules and regulations regarding real estate lending and real property insurance coverages required.
• Attention to detail and follow up is critical to success.
• Ability to work in a fast-paced environment and within strict time deadlines.
• Must be goal oriented, team player, positive in nature, and highly detailed.
• Able to participate in outside promotional events conducted by the real estate department.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg B, Reg Z, Reg DD, Reg E, Reg CC, Service Members Civil Relief, and FCRA/FACTA. Required to attend initial and ongoing annual Bank Secrecy Act training.

EECU is an EOE/Vets/Disabled Employer.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans' status or on the basis of disability.