Loan Processor
Listed on 2026-07-15
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Finance & Banking
Loan Servicing, Banking Operations
Since its inception in 1973, the shareholders and management of NBT Financial Bank (NBT) have maintained the same long term vision for the bank. We are a locally owned, independent, community bank that intends on providing prompt, courteous service to our customers, and looks to establish long term relationships with those we serve.
We not only strive to meet the banking needs of those we serve, but through our staffs involvement with city governments, schools, non-profit organizations and service organizations, we also work to improve the communities we serve.
Reports to: Loan Operations Officer
Classification: Non - Exempt
Job Summary
The Loan Processor will be responsible for preparing Onboard loan documents for commercial and consumer loans and ordering real estate loan documents from NBT’s attorney; funding loans and uploading to 20/20; processing and reviewing maintenance; handling requests from branches; participating in morning review of new/renewed loans; and assisting in the preparation of board reports on a monthly basis.
Experience and
Primary Responsibilities:
- 10-15 years experience processing all types of loans and assisting Loan Operations Manager as backup
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prepare loan documents using Onboard platform
- Order commercial real estate loan documents through bank attorney
- Fund and upload new and renewed loans to bank system (JHA Xperience)
- Review maintenance reports and handle system maintenance
- Process paid loans
- Handle email requests from branches, including but not limited to change in terms, draws, maintenance requests, payment reversals, trust receipts
- Review and approve HUD-1 Settlement Statements
- Process payment by phone
- Be a participant in morning loan (NLR) review team
- Order real-estate appraisals according to NBT policy and procedures
This Position will act as a backup for:
- Updating exception tracking and notifying loan officer
- Completing NLRs
- Scan hard copy documents to Synergy Capture
- Index Synergy Batches
- Process emails in the NBT exception inbox
- Prepare board reports
- Complete verifications of deposit and other customer inquiries
This position operates in a professional environment. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
Position Qualifications
- Must be able to work with confidential information.
- Must have prior knowledge of loan documentation.
- Ability to speak read and write in English clearly enough to communicate and interact with customers and bank staff.
- Must be flexible to deal with conflicting demands on time by customers, officers and employees, daily work, and telephone calls.
- Must be systematic and organized in order to effectively perform the variety of tasks the position requires.
- Must be a loyal team worker; one who is willing to help others, both within the department and in other departments.
- Must have a pleasant demeanor and effective communications in working with officers and employees, the public, and vendors.
- Must be dependable in both attendance and punctuality.
- Must be willing to take initiative to learn new tasks and accept new responsibilities.
- Must quickly grasp the concepts that are foundational to effectively function in this position.
- Ability to see how a given function affects and fits into the overall objectives of the bank.
- Must have good organization skills
- Must be willing to work overtime when management deems necessary.
Physical Demands
The physical demands described here are representative of those that must be met be an employee to successfully perform the essential functions of this job.
- The employee will frequently sit or stand for extended periods of time and must be able to remain in a stationary position.
- The employee will frequently move about inside the office setting to access office equipment, file cabinets, etc.
- The employee will frequently communicate and interact with bank staff and customers and must be able to exchange accurate information.
- The employee will occasionally be required to move bank/office equipment weighing up to 50 pounds across premises.
Position…
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